Shipping and Return Policy
Shipping
Return Policy
We ship your chosen sculpture anywhere in the world
- United States (50 continental states) and Canada
- Other destinations /Rest of the world (includes Central Europe, Malta, Cyprus, Norway, Switzerland and rest of the world)
As the shipping costs depend on the size and weight of each work the shipping costs for each artwork from our Gallery vary.
Please verify the shipping costs for each artwork at the page corresponding to it.
You can pay less for shipping at the time when you buy more than one artwork from our shop! Should you purchase more than one sculpture at a time, you will automatically get a special price applied to the shipping costs of all the artworks bought at the same time!
- Delivery times range from 7 days to 21 days. We can not guarantee these delivery times, although we try to ensure that the transport companies comply with them whenever possible.
- If there is a problem with the shipment or the content of a package is damaged, the customer has a period of three (3) days to contact us using the contact information found at the bottom of each page of this website.
- Prices of shipments: Each sculpture has a different shipping price depending on the weight, size and destination country, you can check the exact price of the postage when placing an order.
- In accordance with the legislation in force, it is possible to return products, for whatever reason, within a period of 14 calendar days since the receipt of the goods by the customer. For this, the conditions set out in this document must be met.
- We accept the returns of the works by the clients, as long as the client sends the package to us paying the postage, the entire value of the artwork will be returned to the client, discounting the shipping costs.
- To make a return contact us via e-mail e.davydov@reddot.art
- The product must be returned perfectly packed and in the same condition as it was received.
- If you pay by credit card or bank transfer, the refund will be processed to your bank account within 48/72h.
- If you paid by Paypal, the payment will be made to your Paypal account.
Shipping
We ship your chosen sculpture anywhere in the world
- United States (50 continental states) and Canada
- Other destinations /Rest of the world (includes Central Europe, Malta, Cyprus, Norway, Switzerland and rest of the world)
As the shipping costs depend on the size and weight of each work the shipping costs for each artwork from our Gallery vary.
Please verify the shipping costs for each artwork at the page corresponding to it.
You can pay less for shipping at the time when you buy more than one artwork from our shop! Should you purchase more than one sculpture at a time, you will automatically get a special price applied to the shipping costs of all the artworks bought at the same time!
- Delivery times range from 7 days to 21 days. We can not guarantee these delivery times, although we try to ensure that the transport companies comply with them whenever possible.
- If there is a problem with the shipment or the content of a package is damaged, the customer has a period of three (3) days to contact us using the contact information found at the bottom of each page of this website.
- Prices of shipments: Each sculpture has a different shipping price depending on the weight, size and destination country, you can check the exact price of the postage when placing an order.
Return Policy
- In accordance with the legislation in force, it is possible to return products, for whatever reason, within a period of 14 calendar days since the receipt of the goods by the customer. For this, the conditions set out in this document must be met.
- We accept the returns of the works by the clients, as long as the client sends the package to us paying the postage, the entire value of the artwork will be returned to the client, discounting the shipping costs.
- To make a return contact us via e-mail e.davydov@reddot.art
- The product must be returned perfectly packed and in the same condition as it was received.
- If you pay by credit card or bank transfer, the refund will be processed to your bank account within 48/72h.
- If you paid by Paypal, the payment will be made to your Paypal account.
Safe Packing
At the Reddot art gallery, we envelope the sculptures in the best materials to send them to any place in the world. Guaranteed shipping from the online gallery of art directly to your home. You will receive your new work of art in perfect conditions.
